What UK tradespeople say

“Before Trade2Base I had no idea which of my ads were working. I was spending £800 a month across Google and Checkatrade with no way to tell which brought in the work. Within a month of switching I could see Google Ads was generating £4,200 in jobs and Checkatrade was generating £380. I cut Checkatrade and doubled Google. Revenue went up, spend went down.”

“I was the one chasing invoices, writing quotes at 10pm and losing track of which jobs were done and which weren't. Trade2Base fixed all of that. The quotes go out from my phone in five minutes, the invoices follow automatically when the job closes. My average payment time went from 34 days to 11 days.”

“The customer portal changed my business. I used to have clients ringing me five times a day asking where we were up to. Now I send them a portal link when the job starts and they can see the job timeline, photos, and documents themselves. My phone calls dropped by 70%.”

“The boiler pipeline view is exactly what I needed. I can see every boiler that's 8, 10, 12 years old in my customer base and I know which ones are coming up for potential replacement. I run a targeted campaign to those customers every autumn. This year I converted 14 boiler replacements from that list. That is about £42,000 in one campaign.”

“Quote turnaround was killing me. Customers were ringing three roofers and taking the first one to reply. I was losing jobs because I was doing written quotes in the evenings. Trade2Base quotes take me four minutes. I now have an 82% quote-to-job conversion rate because I am always the first back.”

“The planned service contract system was the reason we switched. We have 180 annual service agreements. Before Trade2Base, scheduling them and raising invoices took a fortnight of admin every January. Now it is automated — every visit schedules itself, every invoice goes out on time. It has genuinely changed the business.”

“We went from zero PPM contracts to £380,000 of planned maintenance contracts in 18 months using Trade2Base. The system management module lets us track every unit, every service interval and every contract renewal date. Without that visibility, we would never have been able to scale the recurring revenue side the way we did.”

“Restaurant and food business clients are my main market and compliance documentation is everything. Trade2Base keeps every treatment log, product data sheet and COSHH record attached to the job. When a client gets a council inspection, I can pull the whole compliance history in two minutes. It has saved two client relationships that could have gone bad.”

“Winning a new commercial contract is one thing. Keeping it is another. I use Trade2Base to generate a monthly site quality report for every client — photos from the supervisors' inspections, any issues raised and resolved, attendance records. No other cleaning company does this for our clients. It is why we have a 94% contract retention rate.”

“I was doing seasonal promotions — a spring lawn care campaign, a summer maintenance push — but had no idea how they were performing. Trade2Base told me my spring campaign last year generated £18,000 in new contracts at a cost of £640 in Facebook ads. I immediately put £2,000 into the next one. The ROI data changes how you think about marketing.”

“NSI compliance documentation was always a pain point. A client would ask for their installation certificate and I would spend 20 minutes searching for it. Trade2Base stores everything against the site — I find it in 10 seconds. The NSI auditor commented on how organised our records were during our last audit.”

“The BUS grant workflow was a nightmare before — separate spreadsheets, chasing surveyors, keeping track of which installs had been registered. Trade2Base consolidated everything. Each installation has its own record with the Microgeneration Certification Scheme number, grant amount, customer documents and installer sign-off. We passed our MCS audit first time.”

“Emergency callout at 2am is part of the job. The Trade2Base mobile app works perfectly — I can log the job, add site photos, complete the report and send the invoice before I have even got back in the van. My admin used to take Sunday mornings. Now I do zero Sunday admin.”