Know which leads become
fire & security contracts.
Google Ads and referral enquiries tracked from first contact to paid service contract. NSI/SSAIB compliance, planned service visits, system certificates — built for UK fire and security businesses.
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Built for how fire & security businesses work
Compliance tracking, planned service contracts and commercial client management in one system.
Store NSI Gold/Silver and SSAIB registration details, engineer qualifications and system installation certificates. Keep compliance documents accessible from any job — essential for BS 5839 and BS 8243 sign-off.
Generate and store system installation certificates, commissioning records and verification reports against each site. Link the certificate to the customer portal so property managers and insurers can access it instantly.
Create annual or bi-annual planned service maintenance agreements for fire alarm, intruder alarm and CCTV systems. Trade2Base auto-schedules visits, logs service records and auto-raises invoices after each completed call.
Manage commercial clients with multiple premises — retail chains, schools, care homes, housing associations. Each site has its own system register, certificate history and service schedule in one linked account.
Track leads from Google, security directories (SSAIB Find an Installer, NSI), leaflets and referrals to the contracts and invoices they generated. Know your real cost-per-contract-won by channel.
Dedicated emergency callout job type with priority dispatch, ARC notification notes and false alarm tracking. Build a record of activation causes per site for insurance and compliance purposes.
Attach panel photos, zone maps, detector layouts and installation photos to any job or certificate. Property managers and RSLs increasingly require photographic evidence of compliance.
Describe the system — grade, number of detectors, zones, coverage area — and Trade2Base drafts a BS 5839 or BS 8243 compliant installation quote with equipment, labour, commissioning and annual service costs.
Build predictable recurring revenue from annual service contracts
Annual BS 5839 inspections and intruder alarm service visits are recurring, predictable revenue if you can manage them efficiently. Trade2Base automates the scheduling, engineer notification, service record logging and invoicing — so your contracts run without manual management.
- Auto-schedule annual and bi-annual service visits per contract
- Send engineer notification 48h before each scheduled service
- Log BS 5839 inspection results and defect reports per visit
- Auto-raise the service invoice after each completed visit
- Alert when a site is approaching its next required inspection date
What fire & security engineers say
“The planned service contract system was the reason we switched. We have 180 annual service agreements. Before Trade2Base, scheduling them and raising invoices took a fortnight of admin every January. Now it's automated — every visit schedules itself, every invoice goes out on time.”
“NSI compliance documentation was always a pain point. A client would ask for their installation certificate and I'd spend 20 minutes searching for it. Trade2Base stores everything against the site — I find it in 10 seconds. The NSI auditor commented on how organised our records were.”
“False alarm tracking was something I didn't know I needed until I had it. Being able to show a housing association the history of causes, actions taken and engineer response times won us a 3-year renewal. Professional reporting makes a real difference.”
Common questions from fire & security businesses
Yes. Any site or job can have associated compliance documents — NSI/SSAIB certificates, BS 5839 installation records, BS 8243 grade certificates, commissioning sheets and annual inspection reports. Everything is searchable and accessible from customer profiles and job records.
Yes. You can create PSM agreements with annual, bi-annual or quarterly service schedules. Trade2Base auto-schedules each service visit, sends engineer notifications in advance, logs the completed service record with inspector signature and auto-raises the invoice after each visit.
Yes. Emergency callout jobs can be tagged with false alarm cause codes, ARC reference numbers and follow-up actions. Trade2Base builds a per-site activation history that you can use for insurance evidence, ARC reporting and client review meetings.
Yes. Trade2Base job types can be configured for each discipline. You can have separate service schedules, quote templates and commissioning workflows for fire, intruder and CCTV systems — all linked to the same commercial client account.
Win more fire & security contracts and stay compliant
Join UK fire and security businesses using Trade2Base to manage NSI/SSAIB compliance, planned service contracts and commercial client reporting.
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