AI Usage Limits and Credits in Trade2Base
Trade2Base uses an AI credit system to give every plan a fair, predictable allowance of AI features each month. This guide explains how credits work, what uses them, how they reset, and what to do if you run out before your next billing cycle.
How many AI credits does each plan get?
Every Trade2Base plan includes a monthly AI credit allowance. Credits reset on the first day of each billing cycle, regardless of how many you used the previous month.
Ideal for sole traders who use AI occasionally for quotes and reply suggestions.
Suited to small teams using AI regularly across quotes, campaigns, and customer messages.
For growing businesses running regular ad campaigns and high quote volumes.
No monthly cap. All AI features run without restriction for large operations.
What counts as one AI credit?
One AI credit is consumed each time Trade2Base calls its AI engine on your behalf. The following actions each use one credit:
Generating a draft quote from your job notes using the AI Draft Quote button on any job.
Writing an ad headline, description, email subject line, or body copy in the AI Creative Studio.
Using AI to suggest a reply to a customer message in your Trade2Base inbox.
Generating a professional response to a Google or Facebook review via the Reviews section.
Creating a social post or Google Business Profile update through the Campaigns module.
Editing an AI-generated draft, saving it, or sending it does not use additional credits. Only the initial generation request counts.
When do credits reset?
AI credits reset automatically at the start of each billing cycle — the same date your Trade2Base subscription renews each month. For example, if your plan renews on the 15th, your credits reset on the 15th every month.
Unused credits do not roll over. If you used 40 of your 100 Solo credits in March, you start April with a fresh 100 — not 160.
Go to Settings → AI → Usage to see how many credits you have used and how many remain in the current cycle. A progress bar shows your consumption at a glance.
Adding extra credits mid-month
If you exhaust your monthly allowance before the reset date, you have two options:
Go to Settings → Billing → AI Credits and purchase a one-off top-up pack. Top-ups are available in bundles of 100, 500, and 1,000 credits. Top-up credits are used after your plan allowance and expire at the end of the calendar month.
If you regularly run out of credits, upgrading gives you a larger monthly allowance at a lower per-credit cost than top-up packs. Go to Settings → Billing → Change Plan to upgrade mid-cycle — the extra credits are available immediately and your billing is prorated.
What happens when you run out of credits?
When your credit balance reaches zero, AI generation features are temporarily paused. Trade2Base will show a banner in any area where AI is available, letting you know your credits are exhausted.
Buttons such as AI Draft Quote and Suggest Reply become greyed out and non-clickable until you top up or your credits reset.
Running out of AI credits does not affect any other part of Trade2Base. Jobs, quotes, invoices, scheduling, and customer management all continue as normal.
Trade2Base sends you an email when you have used 80% of your monthly allowance, so you have time to top up or plan ahead before features pause.
Still need help? Contact support
Remove all credit caps and let your whole team use AI freely every day.
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