Know which leads become
glazing installs.
Emergency callout dispatch, glass specification quotes, commercial contract management and campaign attribution — built for UK glaziers and window fitting businesses.
No credit card required. Cancel any time.
Built for how glazing businesses work
Emergency dispatch, installation scheduling, commercial contracts and documentation in one system.
Dedicated emergency job type for board-up, broken window and emergency glazing callouts. Priority dispatch from mobile, auto-notify customer with ETA via WhatsApp.
Quote double glazing, triple glazing, toughened, laminated, acoustic and fire-rated glass by unit. Specify frame type, colour, finish and hardware on each line item.
Manage retail chains, housing associations and property managers with multi-site accounts, bulk order scheduling and consolidated invoicing.
Track which Google Local Services, emergency directory or referral source is generating your glazing enquiries. Know your cost per emergency callout and per installation job.
Describe the window — size, glass type, frame, location — and Trade2Base drafts an itemised quote covering glass supply, installation, hardware, disposal and VAT.
Capture damaged frame photos, glass specification measurements and installation completion photos. Share via the customer portal — useful for insurance-funded work.
Customers track job progress, view installation photos, sign quotes and pay invoices via a link — no app download. Reduces calls and speeds up payment.
Automatic review requests after installations complete. Set reminder campaigns for customers approaching the 10-year window replacement cycle — turn one-off jobs into repeat business.
Emergency callouts and installation jobs — one system
Most glazing businesses split between emergency board-up callouts and planned window installations. Trade2Base handles both — emergency dispatch with WhatsApp ETA, and planned installation scheduling with spec sheets and customer portal access.
- Dispatch emergency jobs from your phone in seconds
- Auto-send WhatsApp ETA to customers on callouts
- Schedule planned installations with customer portal access
- Manage commercial clients with multi-site accounts
- Attach damage photos and spec sheets for insurance work
What glaziers and window fitters say
“We do about 40% emergency board-up and 60% planned installations. Before Trade2Base everything was separate — WhatsApps for emergencies, spreadsheets for installs. Now it is one system. I dispatch the emergency job from my phone, the engineer gets it on the app, and the customer gets a WhatsApp with an ETA. It takes 90 seconds.”
“We look after glazing maintenance for three retail chains — 34 locations between them. Trade2Base organises every location separately under one client account. When a store calls with a broken pane, I find their record in 10 seconds, raise a job and send an engineer. Before this I was searching through email chains.”
“Insurance-funded glazing work requires a paper trail. Photos of the damage, the glass specification, the installation record. I attach all of this to the job and share the portal link with the loss adjuster. They can see everything without phoning me. Our insurance jobs now get paid in half the time.”
Common questions from glaziers
Yes — you can create emergency job types with priority dispatch and planned installation job types with scheduling and customer portal access. Both use the same system.
Yes — line items on quotes can include full descriptions (glass type, dimensions, frame, finish) with unit quantities. Customers see a fully itemised specification on their quote.
Yes — commercial clients can have multiple sites under one account. Each site has its own job history, contact details and invoicing record. You can view all sites for a client in one view.
Yes — you can attach damage photos, glass specifications and installation records to any job. Share via the portal link or download as PDF — suitable for loss adjuster submissions.
Handle every emergency and installation job from one system
Join UK glaziers using Trade2Base to dispatch emergencies, manage commercial contracts, send glass specification quotes and document insurance work.
Start your free trial