Know which leads become
locksmith callouts.
Emergency callout management, key management records, security survey quotes and campaign attribution — built for UK locksmith businesses.
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Built for how locksmith businesses work
Emergency callout dispatch, key management records and commercial contracts in one system.
Dedicated emergency lockout job type with priority dispatch, arrival time tracking and on-site resolution logging. Build a record of response times that wins contract clients.
Log all keys cut, code changes, master key systems and access control installations per property. Maintain a full key history per customer and site for security audit purposes.
Build professional security survey quotes — door locks, window locks, alarm systems, access control — with itemised hardware, labour and fitting time. Send for digital sign-off from your phone.
Manage ongoing service agreements with commercial clients — housing associations, property managers, commercial landlords. Schedule annual lock inspection visits and auto-raise invoices.
Track leads from Google (especially "locksmith near me" searches), Checkatrade, local directories and referrals. Know exactly which channel is generating your emergency callouts and contract wins.
View all pending emergency callouts and scheduled jobs on a map. Dispatch the nearest available technician and track estimated arrival times for customer communication.
Capture photos of damaged locks, forced entry, installed hardware and completed security upgrades. Attach to job records for insurance claims and customer peace of mind.
Describe the property type and security requirements and Trade2Base drafts a security survey quote with lock grades, door reinforcement, window locks and labour cost estimates.
Win the emergency callout — then keep the client on contract
Emergency callouts bring in revenue, but commercial contracts build a business. Trade2Base helps you log every callout, build a response time track record, and convert commercial clients into long-term service agreements.
- Log every emergency callout with response time and resolution
- Build a track record of fast response times for contract bids
- Auto-schedule annual lock inspection visits for contract clients
- Store key management records per site for security audits
- Send the service contract invoice automatically after each visit
What locksmiths say
“We were bidding for a housing association contract and they asked for our average callout response time. Because Trade2Base logs arrival times on every emergency job, I could pull a report showing our 28-minute average across 340 callouts over the past year. We got the contract. That data was the difference.”
“Managing key records for commercial clients used to be a nightmare — spreadsheets, paper logs, Post-it notes. Trade2Base gives every site its own key history: every key cut, every code change, every master key issued. When a property manager calls asking about access history, I have the answer in seconds.”
“I was running Google Local Services Ads alongside Checkatrade and had no idea which was worth the spend. Trade2Base attribution showed me that Google LSAs were generating 70% of my emergency callouts but only 30% of my contract revenue. Checkatrade was the opposite. I now split budget accordingly.”
Common questions from locksmith businesses
Yes. Trade2Base has a dedicated emergency callout job type that logs dispatch time, arrival time and resolution time for every job. Over time this builds a response time record per technician and across the business — exactly the kind of data housing associations and property managers ask for when evaluating contractors for ongoing agreements.
Yes. You can log every key cut, code change, master key system and access control installation against a specific property and customer. Each site builds its own key history over time, giving you a complete security audit trail. This is particularly valuable for commercial clients who need to demonstrate access control records for insurance or security accreditation purposes.
Yes. Trade2Base supports ongoing service agreements with commercial clients including housing associations, property managers and commercial landlords. You can schedule annual lock inspection visits, auto-raise invoices after each completed visit and track contract renewal dates. Reports can be generated per property block or across the whole client account.
Yes. Most Trade2Base locksmith customers handle a mix of residential emergency callouts and ongoing commercial contracts. The job type system handles both, and reports separate emergency callout revenue from contract revenue so you can track the growth of each part of the business and attribute leads from different channels to the right job type.
Win more callouts and convert them into contracts
Join UK locksmith businesses using Trade2Base to manage emergency callouts, track key records and grow their commercial contract base.
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